Individuals
Want to be part of an open community that is committed to working together to improve customer and employee experience across Europe and beyond? Want to be part of a European customer experience focused professional network that will help you build your professional skills, brand and network in the CX domain whilst also allowing you to share and access information and data that helps you be more effective at what you do?
Companies
Are you a company that wants to influence the future of customer and employee experience and related topics? Are you a company that wants to build your brand, influence in the experience domain in Europe? Are you a company that wants to develop your existing talent, attract new talent, learn how to solve existing and future challenges and benefit from bulk membership discounts?
Sponsors
Are you a brand, technology vendor, consultancy, agency or BPO that is active in the customer experience domain in Europe? Would you like to commission research or share assets such as white papers, reports, case studies, or on-demand webinars to help engage with decision-makers?
GET INVOLVED
We are working with a number of partners to help us build and develop the community at both a local, regional and global level. So, if you would like to discuss becoming an individual or corporate member, taking on the responsibility of shaping the future of customer experience in Europe and beyond or exploring media partner and sponsorship opportunities then do get in touch with us via the contact page as we would be delighted to hear from you.
Latest Member Insight
Leading a Commercial Team Through Major Transformations
Navigating Change: The Power of Servant Leadership and Change Management in Business Transformations
Changes in business are more than just a buzzword—they’re a necessity! As we introduce new technologies and adapt our strategies, how do we ensure our teams are not just surviving but thriving through these transformations?
My latest article dives deep into the intersection of Change Management and Servant Leadership, offering essential insights for leaders looking to guide their commercial teams through major shifts.
Why Read This?
– Understand the emotional landscape of team members dealing with change.
– Discover the key reasons behind resistance and how to address them thoughtfully.
– Learn how the principles of servant leadership can empower your team, foster collaboration, and create a resilient culture.
Whether you’re facing pushback or seeking to engage your team meaningfully, this guide will equip you with strategies to turn challenge into opportunity!
Let’s embrace change together and create a future where everyone on the team can thrive!
Feel free to share your thoughts!
#ServantLeadership #ChangeManagement #BusinessTransformation #LeadershipDevelopment #TeamSuccess #cx #customerexperience #h2h #TheH2HExperiment
News & Announcements
Decoding the Feedback Dilemma: A Strategic Framework for Evaluating Customer Requests
Decoding the Feedback Dilemma: A Strategic Framework for Evaluating Customer Requests Originally posted complete version
