Individuals
Want to be part of an open community that is committed to working together to improve customer and employee experience across Europe and beyond? Want to be part of a European customer experience focused professional network that will help you build your professional skills, brand and network in the CX domain whilst also allowing you to share and access information and data that helps you be more effective at what you do?
Companies
Are you a company that wants to influence the future of customer and employee experience and related topics? Are you a company that wants to build your brand, influence in the experience domain in Europe? Are you a company that wants to develop your existing talent, attract new talent, learn how to solve existing and future challenges and benefit from bulk membership discounts?
Sponsors
Are you a brand, technology vendor, consultancy, agency or BPO that is active in the customer experience domain in Europe? Would you like to commission research or share assets such as white papers, reports, case studies, or on-demand webinars to help engage with decision-makers?
GET INVOLVED
We are working with a number of partners to help us build and develop the community at both a local, regional and global level. So, if you would like to discuss becoming an individual or corporate member, taking on the responsibility of shaping the future of customer experience in Europe and beyond or exploring media partner and sponsorship opportunities then do get in touch with us via the contact page as we would be delighted to hear from you.
Latest Member Insight
The Holiday Customer Experience: A “Home Alone” Analysis
Late to the holiday party? Maybe!
But who says the festive cheer has to stop in December?
Let’s take a page from “Home Alone” to explore some valuable customer experience lessons—because if Kevin McCallister can handle chaos with creativity and humor, so can we!
From the power of personalization to the importance of clear communication, there’s so much we can learn from the iconic movie.
Join me in reliving the magic of the holidays while we gear up our CX strategies for the year ahead!
Grab some popcorn, and let’s enhance our customer journeys—after all, who doesn’t love a little holiday spirit all year round?
#CustomerExperience #CX #HomeAlone #HolidaySpirit #H2H #TheH2HExperiment
News & Announcements
✨ The ECXO Wishes You a Season of Light and Joy! ✨ Merry Christmas 🎄, Happy Hanukkah 🕎, and an Amazing Start to 2025!
✨ The ECXO Wishes You a Season of Light and Joy! ✨ Merry Christmas 🎄,
