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Blog

ECXO Tea Sessions Ray Gerber
News
Ricardo Saltz Gulko

Journey Orchestration (JO) in Practice II by Ray Gerber at Thunderhead

The European Customer Experience Organization (ECXO) invites you to Journey Orchestration (JO) in Practice II by Ray Gerber at Thunderhead. You are all welcome to the open-access webinar with 120 places available. On February 16, 2 PM CET or 1 PM GMT.

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January 25, 2022
ECXO DAY KAUFMAN sm
News
Ricardo Saltz Gulko

eCXO day: Ron Kaufman, one of the best CX and EX Speakers around the Globe presenting in ECXO

Ron Kaufman, one of the best Customer and Employee Experience and Services Doers and Speakers around the globe, will present for eCXo Day

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September 28, 2021
Transforming to a Customer Centric Company Culture 11
Member insight
Kirsti Laasio

Tips for Transforming to a Customer-Centric Company Culture

Customer-centricity can’t be achieved overnight – it requires dedicated commitment from everyone in the organization

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June 15, 2021
Tabitha
News
Ricardo Saltz Gulko

Tabitha Dunn guest speaker for ECXO announced

You are invited to our second event with the fantastic Tabitha Dunn, the Chief Customer Officer, Head of Customer Experience and Global Sales Excellence at Ericsson. 

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April 28, 2021
money tree
Member insight
Sue Nabeth Moore

Customer Success – Sowing the Seeds for Mutual Growth

While the role of customer success is not new, it has rapidly become mainstream as companies now recognize its contribution to business growth.

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April 28, 2021
customer journey
Member insight
Steve Belgraver

Customer Experience and Service Management; meeting along the Customer Journey

The Customer Journey is an important common denominator between the CX and Service Management frameworks. Although their approaches may differ, both share the common goal of realising a great customer experience.

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April 12, 2021
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