Eytan Hattem Formato Convencional
Eytan Hattem Formato Convencional

The ECXO- European Customer Experience Organization is thrilled to present Building a CX Driven B2B Operating Model by Eytan Hattem, Chief Customer Officer at Prodware.

Become a member of the open-access CX Professional Business Network ECXO by registering here and becoming part of our ongoing conversation takes 3 minutes, and you will be part of all our digital public events: https://ecxo.org/individuals/
Here you can ensure your zoom place among 150 places by subscribing to our webinar: https://us02web.zoom.us/webinar/register/WN_vcAsx_svRyGH1cIsFddu_g

Learning points on this session:
Continuous business transformation
The CX driven operating model framework
Solution prioritization
Monetizing CX initiatives
Live example
Who is Eytan?
Customer experience has always been at the heart of Eytan’s career and his passions, from his proven track record in international Customer Engagement projects to his work as a business consultant supporting clients in their digital transformation journey.

As a customer experience certified professional, Eytan consults global businesses across multiple sectors to help them understand and transform their customer journeys through best practices and innovative technologies. A true evangelist and thought leader, Eytan speaks and writes regularly within CX industry media with authority and passion, plus mentors fellow CX professionals to spread the power of customer experience!

We look forward to seeing you at the session with Eytan, and the panelist Ricardo Saltz Gulko, the EGlobalis MD and the initiator and co-founder at ECXO.org, the European Customer Experience Organization.

Become a member of the open-access CX Professional Business Network ECXO by registering here and becoming part of our ongoing conversation: https://ecxo.org/individuals/
Or follow us on the LinkedIn main page or one of our regional pages: https://www.linkedin.com/company/european-customer-experience-organization/posts/?feedView=all&viewAsMember=true

#customerexperience #custexp #cmo #innovation #experincedesign
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#cx, #europe #EuropeanUnion, ,#customerexperience,

Picture of Ricardo Saltz Gulko

Ricardo Saltz Gulko

Ricardo Saltz Gulko is the Eglobalis managing director, a global strategist, thought leader, practitioner, and keynote speaker in the areas of simplification and change, customer experience, experience design, and global professional services. Ricardo has worked at numerous global technology companies, such as Oracle, Ericsson, Amdocs, Redknee, Inttra, Samsung among others as a global executive, focusing on enterprise technologies. He currently works with tech global companies aiming to transform themselves around simplification models, culture and digital transformation, customer and employee experience as professional services. He holds an MBA at J.L. Kellogg Graduate School of Management, Evanston, IL USA, and Undergraduate studies in Information Systems and Industrial Engineering. Ricardo is also a global citizen fluent in English, Portuguese, Spanish, Hebrew, and German. He is the co-founder of the European Customer Experience Organization and currently resides in Munich, Germany with his family.
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