Read more about the article 🌟✨ Celebrating CX Day Everyday: In the ECXO, Where Passion Meets Experience! ✨🌟
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🌟✨ Celebrating CX Day Everyday: In the ECXO, Where Passion Meets Experience! ✨🌟

🌟✨ Celebrating CX Day Everyday: In the ECXO, Where Passion Meets Experience! ✨🌟 Dear ECXO  and Global CX Community, Every day is a chance to embrace and enhance the customer…

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Read more about the article Effective real-time marketing – Identifying bridges and barriers to success
Working together on project. Two young business colleagues working on computer

Effective real-time marketing – Identifying bridges and barriers to success

Real-time marketing is about engaging with the customer whenever and wherever they are in their buying journey. Making the most of customer data by using analytics to better understand who…

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Read more about the article Navigating the Path to Affinity: Cultivating Client-Centricity in Professional Services
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Navigating the Path to Affinity: Cultivating Client-Centricity in Professional Services

Professional services (PS) and consulting is critical to client experience. But, here’s the question: if your competitors could do the same job, and have similar knowledge, expertise, capabilities and pricing,…

Continue ReadingNavigating the Path to Affinity: Cultivating Client-Centricity in Professional Services