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✨ The European Customer Experience Organization (ECXO) team is proud to introduce our new ambassador, João Pereira! ✨

João Pereira is the Commercial Vice President EMEA/APAC and a Customer Experience Expert at milkrite | InterPuls. He has been actively collaborating with ECXO.org for the past 8 months, contributing many insightful articles to our blog, which can be found here: https://ecxo.org/blog/

The leadership team quickly recognized João’s dedication and enthusiasm to support our community. His commitment and expertise have been invaluable, and we are thrilled to have him as part of our ambassador team.

A bit about João:

He is a results-driven leader with a passion for pushing boundaries and fostering innovative thinking. With over 15 years of experience in sales, marketing, and customer experience, João has honed the critical skills needed to drive customer-centric strategies and lead business innovation.

As the Commercial VP for EMEA/APAC and Customer Experience at milkrite | InterPuls, João focuses on understanding and addressing customer needs through the study of human behavior and psychology. His commitment extends beyond business results—João is passionate about mentoring and supporting aspiring professionals in customer experience, marketing, customer success, and sales, with a strong emphasis on the human side of business.

Join the ECXO.org now– the only Open Access CX Professional Business Network until March 2025: https://ecxo.org/individuals/

Please join us in welcoming João Pereira as our new European Customer Experience Organization (ECXO) Ambassador!

#ecxo #customerexperience #cx #ambassador

Picture of Ricardo Saltz Gulko

Ricardo Saltz Gulko

Ricardo Saltz Gulko is the Eglobalis managing director, a global strategist, thought leader, practitioner, and keynote speaker in the areas of simplification and change, customer experience, experience design, and global professional services. Ricardo has worked at numerous global technology companies, such as Oracle, Ericsson, Amdocs, Redknee, Inttra, Samsung among others as a global executive, focusing on enterprise technologies. He currently works with tech global companies aiming to transform themselves around simplification models, culture and digital transformation, customer and employee experience as professional services. He holds an MBA at J.L. Kellogg Graduate School of Management, Evanston, IL USA, and Undergraduate studies in Information Systems and Industrial Engineering. Ricardo is also a global citizen fluent in English, Portuguese, Spanish, Hebrew, and German. He is the co-founder of the European Customer Experience Organization and currently resides in Munich, Germany with his family.
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