Cover Web Horizontal (1)


An outstanding globally recognized training in Customer Experience is now available at ECXO.
Only ECXO members can use "ECXO" in the promotion code box when purchasing, to get 10% discount.

image 72

Experience Management Maturity

Price: € 415 EUR

Description:  Learn how to generate indisputable ROI and internal engagement through modernized approaches to customer, partner, and employee experience Metrics & Analytics, Design & Efficiencies, Culture & Accountability, VoX & Intelligence, and Strategy. Discover how to rapidly increase maturity for urgent modern priorities of trust, value, respect, and values.

You get a lifetime license to 6 self-paced modules with narrated presentation videos, quizzes, workbooks, templates, and examples. Optional live learning sessions, instructor feedback, and Experience Leadership Certificate at no extra charge.  Sign up today at ClearAction.com/xm-maturity

image 73

CX & EX & PX Culture & Accountability Maturity

Price: € 85 EUR

Description: Learn how to predict what customers, partners, or employees (CX+EX+PX) will experience and do through leading indicators at the root cause level. Fine-tune your wisdom in data quality, analysis, presentation, and use in business. Discover how to rapidly increase metrics maturity for urgent modern priorities of trust, value, respect, and values.

You get a 7-day guarantee and lifetime license to this module with narrated presentation
videos, quizzes, workbook, templates, and examples. Optional live learning session and instructor feedback at no extra charge. Sign up today at   ClearAction.com/xm-maturity

image 74

CX & EX & PX Design & Efficiencies Maturity

Price: € 85 EUR

Description: Learn how to design, innovate, and stop prevalent issues for customers, employees, and partners (CX+EX+PX). Fine-tune your wisdom in identifying top ROI opportunities and service design, quality, and recovery. Discover how to rapidly increase design maturity for urgent modern priorities of trust, value, respect, and values.

You get a 7-day guarantee and lifetime license to this module with narrated presentation videos, quizzes, workbook, templates, and examples. Optional live learning session and instructor feedback at no extra charge. Sign up today at   ClearAction.com/xm-maturity

image 76

CX & EX & PX Culture & Accountability Maturity

Price: € 85 EUR

Description: Learn how to engage everyone in right-the-first-time for customers, employees, and partners (CX+EX+PX). Fine-tune your wisdom for influencing leaders’ and employees’ mindsets, policies, decisions and actions. Discover how to rapidly increase design maturity for urgent modern priorities of trust, value, respect, and values.

You get a 7-day guarantee and lifetime license to this module with narrated presentation videos, quizzes, workbook, templates, and examples. Optional live learning session and instructor feedback at no extra charge. Sign up today at   ClearAction.com/xm-maturity

image 77

CX & EX & PX VoX & Intelligence Maturity

Price: € 85 EUR

Description: Learn how make your managers wisest in your industry about customers, employees, and partners (CX+EX+PX). Fine-tune your wisdom in collecting, clarifying, communicating, and championing insights. Discover how to rapidly increase design maturity for urgent modern priorities of trust, value, respect, and values.

You get a 7-day guarantee and lifetime license to this module with narrated presentation videos, quizzes, workbook, templates, and examples. Optional live learning session and instructor feedback at no extra charge. Sign up today at ClearAction.com/xm-maturity

image 78

CX & EX & PX Strategy Maturity

Price: € 85 EUR

Description:Learn how to outpace your industry in ROI for customer, employee, and partner experience (CX+EX+PX) strategy. Fine-tune your wisdom in governance, engagement, maturity roadmap, and tying-in to corporate strategy. Discover how to rapidly increase design maturity for urgent modern priorities of trust, value, respect, and values.

You get a 7-day guarantee and lifetime license to this module with narrated presentation videos, quizzes, workbook, templates, and examples. Optional live learning session and instructor feedback at no extra charge. Sign up today at ClearAction.com/xm-maturity

image 79

CX & EX & PX Masterminds Symposium

Price: € 90 EUR

Description:

Apply superior approaches to your specific situation for customer, employee, or partner experience (CX+EX+PX). Templates fast-track your action plan for bringing ClearAction advice to life in your organization. Lynn Hunsaker’s mature guidance, peer conversation, and advanced templates elevate your thinking and give your action plan high power for enduring ROI, engagement, and growth. Choose from topics such as CX silos, leading indicators, actionability, value creation, CX ties to financial ratios, buy-in, internal engagement, cross-org collaboration, north star, maturity, governance, B2B CX, and more.

Join a 90-minute symposium any week. Or you can arrange a private masterminds symposium for your team, or masterminds mentoring for yourself. See the weekly schedule at ClearAction.com/masterminds

image 80

CX & EX & PX Leaders Masterminds

Price: € 755 EUR

Description: Customize your leadership playbook in this 4-week series of 90-minute small group template sessions and individual mentoring for customer, employee, or partner experience (CX+EX+PX). This is big-3-consulting value — super efficiently. Starting with a thought-provoking method and example, you customize your action template with peers.

Everyone shares and Lynn Hunsaker gives you personal advice.Join a planned series or set up a private series with your small group or for yourself. Topics can be customized to your goals and circumstances. See the schedule at ClearAction.com/cx-leader

image 81

C-Suite Guide to XM Growth

Price: € 3275 EUR

Description: Arrange this interactive 2-hour workshop for your C-Suite and their direct reports, board members, and steering committee. Unify an up-level their vision for growth via customer, employee, and partner experience (CX+EX+PX = experience management (XM)). insights as
their North Star in customer-centered efficiency, growth, performance, and leadership.

Topics can be customized to your goals and jargon, emphasizing leading indicators, internal engagement, trust, experience maturity, and lifetime value mindset. Enroll today at ClearAction.com/c-suite