As the European Customer Experience Organization (ECXO), we are building a community of leaders and organizations, operating in Europe and beyond, that are interested in improving both their customer and employee experience.

To help us achieve that we are building an online (web and app-based) community that is centred around the sharing of knowledge, best practice, insights, stories and lessons via a curated community content calendar, a series of virtual and physical events (webinars, discussion groups) and the provision of an education program and learning initiatives.

Efterhånden som forholdene tillader det, vil vi også udvide disse aktiviteter til at omfatte offline-arrangementer, herunder, men ikke begrænset til, regionale konferencer, rundbordssamtaler og lokale møder og netværksarrangementer.

It’s important to note that while the community’s meta-language is English, we actively encourage discussions and the sharing of content in different languages. To facilitate that we have done two things:

1. Vi har oprettet landefokuserede områder i fællesskabsplatformen; og
2. Vi har identificeret og tilmeldt en række landefokuserede ambassadører at etablere, pleje og udvikle disse landenetværk.

Vi mener, at disse to ting vil gøre vores fællesskab mere åbent, inklusivt og rigere med hensyn til den indsigt, der er tilgængelig for vores medlemmer.

Udviklingen af vores samfund vil blive støttet og styret af vores Ambassadører i de enkelte lande across 17 European countries and continuously growing. De repræsenterer nogle af de skarpeste og mest erfarne personer, der arbejder inden for oplevelsesområdet i Europa.

For at give dig en fornemmelse af deres kaliber har de rådgivet og arbejdet for virksomheder som ABB, Amdocs, Apple, Claro, Costa Coffee, Ericsson, EY Advisory, Freshworks, Hapag Lloyd, Intel, Lufthansa Group, Mazda, Jaguar Landrover, McKinsey & Co, Munich Re, MW Group, Oracle, Orange, Pega, Philips, Saint Gobain, Samsung, SAP, Shell, SK Telecom, Spring Corporation, Stihl, Trumpf, Unilever, Vodafone, VW, Zurich Insurance Group samt mange mindre og mellemstore organisationer.

As a result, our plans and community will provide an excellent platform for a set of pioneering sponsors to raise their profile and position their brand to our captive audience through a range of sponsorship packages and potential tailored packages.

Kontakt os, hvis du ønsker at drøfte, hvordan du kan drage fordel af ECXO's platform til at promovere din virksomhed og nå ud til disse personer og virksomheder.