Join us at the European Customer Experience Organization event featuring a captivating presentation by Ilenia Vidili on “From Products to People: Pioneering a customer-centric Culture for business success!” 🚀🎉
📅 Date: October 5th ⏰ Time: 2:00 PM CET
🔥 What’s in store for you: ✨ Break old paradigms holding organizations to a product-centric mindset. ✨ Embrace change to foster a culture of innovation, adaptability, and customer-focused solutions. ✨ Discover the shift from a product-centric approach to a customer-centric mindset – a transformation that requires attention, resilience, and revolutionizing how we understand and serve customers.
🔒 Secure Your Spot on Zoom Today! Limited Spaces Available! 🪑🔐 https://us02web.zoom.us/webinar/register/WN_Vf6vww31T1G386cbdvO3Og
🌍 Explore how a customer-centric culture should infiltrate every facet of an organization, from leadership to frontline staff. Customers aren’t just transactions; they’re individuals with unique preferences, emotions, and aspirations. Learn how to infuse empathy into operations to understand customers and build stronger relationships.
🔗 Stay updated with more events: Subscribe to The Open Access CX Professional Network: https://ecxo.org/individuals/
🌟 About Ilenia: 🔗 Learn more about Ilenia, a Customer Centricity Advisor, Keynote Speaker, and Author. Her mission is to empower businesses to gain a competitive edge through customer-centric strategies. She helps shift mindsets, streamline processes, and create more value for customers. Check out her book “Journey to Centricity”: https://amzn.eu/d/20lsb1R
🎤 Hosted by Ricardo Saltz Gulko, the co-founder of ECXO, who will facilitate the insightful presentation by Ilenia.
👉 Follow ECXO for more upcoming events: https://www.linkedin.com/company/european-customer-experience-organization/posts/?feedView=all&viewAsMember=true
🕒 Save the Date: Oct 5, 2023 – 02:00 PM (Amsterdam, Berlin, Rome, Stockholm, Vienna timezone)
Join us for an enlightening session that promises to transform your approach to customer experience! 🌈🚀 #CustomerExperience #BusinessSuccess #CXTransformation