The European Customer Experience Organization (ECXO) is excited to announce our final CX ROI session of 2024, featuring Lynn Hunsaker, CCO at ClearAction Continuum.
Subscribe here: https://www.linkedin.com/events/7198450870034821120/comments/
When:
June 5th, 2024
Time:
4 PM CET | 3 PM GMT | 7 AM PST
What will you learn?
Discover how focusing on four fundamental “gold” metrics can enhance twenty growth metrics. In this 15-minute live session, you’ll learn:
The four gold CX ROI metrics
How to enhance all growth metrics
How CX metrics tie to investors’ financial ratios
Post your questions in advance for this short session.
Ricardo Saltz Gulko, MD of Eglobalis – CX – EX – DX -Professional Services – Design -Information – Insight – Innovation and co-founder of ECXO, will facilitate the session.
Previous sessions with Lynn:
Videos: https://lnkd.in/dYE7P9Kc
For all our trainings and workshops related to CX ROI in partnership with ClearAction Continuum, access here: https://ecxo.org/3rd-party-educational-program/
Who is Lynn?
Lynn Hunsaker, has led customer experience and marketing at Applied Materials & Sonoco. She has held roles such as VoC Manager, Strategic Information Manager, CX Improvement Manager, Marketing Director, and Head of Corporate Quality (CCO). Lynn is one of five CustomerThink Hall of Fame authors and has published six benchmarking studies.
Become a member of ECXO:
Explore Here: https://ecxo.org/
Follow us on LinkedIn: https://lnkd.in/eAAQApHd
For all our trainings and workshops related to CX ROI in partnership with ClearAction Continuum, access here: https://lnkd.in/dTyTENuC
#CXROI