#Asiakaskokemus Archives - ECXO - European Customer Experience Organization

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Harmonizing Success: How Sales Teams Can Collaborate with Internal Teams to Enhance Customer Experience

Συγγραφέας δημοσίευσης: Α:Joao Pereira
Δημοσιεύτηκε:Σεπτέμβριος 30, 2024
Κατηγορία δημοσιεύσεων:Γνωριμία με τα μέλη

Are you ready to enhance your sales team’s collaboration with internal departments to elevate the customer experience? Check out my latest article! I delve into the conflicts that can disrupt customer interactions and provide insightful solutions for achieving harmony between sales and internal teams. Let's work together to create seamless customer experiences! #customerexperience #cx #collaboration #communication #h2h #TheH2HExperiment #Sales

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✨ The European Customer Experience Organization (ECXO.org) team is proud to introduce our new ambassador, João Pereira! ✨

Συγγραφέας δημοσίευσης: Α:Ricardo Saltz Gulko
Δημοσιεύτηκε:Σεπτέμβριος 30, 2024
Κατηγορία δημοσιεύσεων:Νέα

✨ The European Customer Experience Organization (ECXO) team is proud to introduce our new ambassador, João Pereira! ✨ João Pereira is the Commercial Vice President EMEA/APAC and a Customer Experience…

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How Stoic Philosophy Can Help You Up Your Customer Experience Game

Συγγραφέας δημοσίευσης: Α:Joao Pereira
Δημοσιεύτηκε:Σεπτέμβριος 5, 2024
Κατηγορία δημοσιεύσεων:Γνωριμία με τα μέλη

In this article, I explore practical Stoic principles that can greatly impact customer interactions. From focusing on what you can control to practicing empathy and keeping your ego in check, Stoicism offers valuable insights for delivering exceptional customer experiences. #CustomerExperience #CX #H2H #TheH2HExperiment #Stoicism #ProfessionalDevelopment

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Become the King Midas of CX

Συγγραφέας δημοσίευσης: Α:Joao Pereira
Δημοσιεύτηκε:Αύγουστος 21, 2024
Κατηγορία δημοσιεύσεων:Γνωριμία με τα μέλη

Become the King Midas of CX Once upon a time in ancient Greece, a king named Midas was absolutely crazy about gold. I mean, this guy loved gold so much…

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Listen to your canary

Συγγραφέας δημοσίευσης: Α:Joao Pereira
Δημοσιεύτηκε:Αύγουστος 15, 2024
Κατηγορία δημοσιεύσεων:Γνωριμία με τα μέλη

Feel like talking about canaries? Stress management is not just about personal well-being; it's a critical component in delivering top-notch customer service. Come explore with me the vital role of stress management in enhancing the customer experience and empowering your team for success! And understand the connection between stress management and canaries! #StressManagement #CustomerExperience #EmployeeWellbeing #CX #h2h #theh2hexperiment

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MarTech-Driven Transformation: Navigating the Future of Customer Experience

Συγγραφέας δημοσίευσης: Α:Ricardo Saltz Gulko
Δημοσιεύτηκε:Αύγουστος 13, 2024
Κατηγορία δημοσιεύσεων:Γνωριμία με τα μέλη

MarTech-Driven Transformation: Navigating the Future of Customer Experience Introduction In today's fiercely competitive business landscape, delivering a superior customer experience (CX) is not just an advantage—it's essential. Marketing technology (MarTech)…

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