Lee más sobre el artículo A new episode of Experience the Difference Podcast Series: with the amazing Irina Mostovaya
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A new episode of Experience the Difference Podcast Series: with the amazing Irina Mostovaya

We are excited to share this week's episode of Experience the Difference: The European Customer Experience Organization (ECXO) Podcast Series with the amazing Irina Mostovaya, hosted by Christopher Brooks Listen…

Continuar leyendoA new episode of Experience the Difference Podcast Series: with the amazing Irina Mostovaya
Lee más sobre el artículo A Comprehensive Analysis of AI’s Impact on the Employee Experience by Ricardo Saltz Gulko
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A Comprehensive Analysis of AI’s Impact on the Employee Experience by Ricardo Saltz Gulko

A Comprehensive Analysis of AI’s Impact on the Employee Experience by Ricardo Saltz Gulko As we have explored, AI is fundamentally transforming the employee experience, touching every aspect from recruitment…

Continuar leyendoA Comprehensive Analysis of AI’s Impact on the Employee Experience by Ricardo Saltz Gulko
Lee más sobre el artículo Just Shut Up: Talking Less and Listening More for a Stellar Employee and Customer Experience
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Just Shut Up: Talking Less and Listening More for a Stellar Employee and Customer Experience

In a world filled with noise, the art of listening can be the key to success. Discover the benefits of talking less and listening more for a stellar employee and customer experience.

Continuar leyendoJust Shut Up: Talking Less and Listening More for a Stellar Employee and Customer Experience

The Transformative Power of Cross-Functional Teams in Upgrading CX

By fostering collaboration, tapping into diverse perspectives, and swiftly addressing customer needs, cross-functional teams can make significant advancements in products, services, and processes. Embracing cross-functional teams is a journey of discovery and adaptation, where a culture of collaboration, innovation, and openness unleashes the full potential of diverse talents to achieve extraordinary results. Let's explore this topic further together!

Continuar leyendoThe Transformative Power of Cross-Functional Teams in Upgrading CX
Lee más sobre el artículo The Upcoming Impact of AI on Enterprise Technology Design: Enhancing CX and Business Outcomes
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The Upcoming Impact of AI on Enterprise Technology Design: Enhancing CX and Business Outcomes

 Upcoming Impact of AI on Enterprise Technology Design: Enhancing CX and Business Outcomes Article source: https://www.eglobalis.com/the-upcoming-impact-of-ai-on-enterprise-technology-design-enhancing-cx-and-business-outcomes/ Introduction Artificial Intelligence is revolutionizing enterprise technology, and will redefine enterprise software design, and…

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Lee más sobre el artículo Four Gold ROI Metrics – CXROI Part III with Lynn Hunsaker
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Four Gold ROI Metrics – CXROI Part III with Lynn Hunsaker

The European Customer Experience Organization (ECXO) is excited to announce our final CX ROI session of 2024, featuring Lynn Hunsaker, CCO at ClearAction Continuum. Subscribe here: https://www.linkedin.com/events/7198450870034821120/comments/ When: June 5th, 2024…

Continuar leyendoFour Gold ROI Metrics – CXROI Part III with Lynn Hunsaker