The Great Illusion: How Reality is Just a Matter of Perspective (and Why It Matters for Customer Experience)
Reality Check! Ever noticed how two people can experience the same event in completely different ways? From a baby’s giggle to a restaurant wait time, our perceptions shape our reality in surprising ways! Dive into the fascinating interplay of physics, psychology, and philosophy to uncover how understanding perception is the secret superpower every business needs to thrive. Join me on this wild ride through Einstein's relativity, Rashomon-style storytelling, and the art of customer experience! #Perception #CustomerExperience #BusinessWisdom #Einstein #Storytelling #CX #H2H #TheH2HExperiment