From CX to Distinctive Experiences with Joe Pine

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The European Customer Experience Organization is delighted to announce Joe Pine, discussing From CX to Distinctive Experiences in a presentation and Q&A session with all ECXO CX professional community.
We have available 200 digital sets – Subscribe in our CX community
https://ecxo.org/individuals/
or in our ZOOM Link:

Register in advance for this webinar:
https://us02web.zoom.us/webinar/register/WN_pcVRLwXVQGWxEo2YohvMDg

After registering, you will receive a confirmation email containing information about joining the webinar.

Who is Joe Pine?

His book influenced all global businesses, thought leaders, and practitioners and how we perceive products, services, and experiences in our days. The Experience Economy was probably the most impactful book related to customer experience and design around the globe.
The acclaimed author, speaker, and management advisor to Fortune 500 companies and entrepreneurial start-ups. He is co-founder of Strategic Horizons LLP and the Author of the Experience Economy. Published in fifteen languages and named one of the 100 best business books of all time.

Horizons LLP is a thinking studio dedicated to helping businesses conceive and design new ways of adding value to their economic offerings.

This book, in several senses, influenced several generations of leaders and executives that today focus, lead and work with CX.

In 1999 Mr. Pine and his partner James H. Gilmore wrote the best-selling book The Experience Economy:

Our 3 Moderators for such a Special event:

Joanna Carr
Joanna is a Customer Experience Consultant for Allegro, a technology and communication bureau based in Norway.
Follow her: https://www.linkedin.com/in/joanna-carr-cxad-dip-3a77b587/

Tue Søttrup
He has been delivering excellent customer service for more than 20 years. Currently, he is VP of CX Excellence at Dixa, where he’s carefully nurturing a small bonsai tree called GenZen.
Follow him: https://www.linkedin.com/in/tuesottrup/

Ricardo Saltz Gulko
He is the Eglobalis, Innovation and Experience Consulting Agency, Managing Director, a global strategist, C-suite adviser, focused on experience culture transformation, CX-EX design, technology adoption, & innovation ignition.
He’s also the ECXO.org co-founder.
Follow him: https://www.linkedin.com/in/ricardogulko

Subscribe now to the open access Customer Experience Professional Business Network Here ECXO.org : The European Customer Experience Orgaanization

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Time

Jun 30, 2022 04:00 PM Amsterdam, Berlin, Rome, Stockholm, Vienna
Picture of Ricardo Saltz Gulko

Ricardo Saltz Gulko

Ricardo Saltz Gulko is the Eglobalis managing director, a global strategist, thought leader, practitioner, and keynote speaker in the areas of simplification and change, customer experience, experience design, and global professional services. Ricardo has worked at numerous global technology companies, such as Oracle, Ericsson, Amdocs, Redknee, Inttra, Samsung among others as a global executive, focusing on enterprise technologies. He currently works with tech global companies aiming to transform themselves around simplification models, culture and digital transformation, customer and employee experience as professional services. He holds an MBA at J.L. Kellogg Graduate School of Management, Evanston, IL USA, and Undergraduate studies in Information Systems and Industrial Engineering. Ricardo is also a global citizen fluent in English, Portuguese, Spanish, Hebrew, and German. He is the co-founder of the European Customer Experience Organization and currently resides in Munich, Germany with his family.

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Picture of Ricardo Saltz Gulko

Ricardo Saltz Gulko

Ricardo Saltz Gulko is the Eglobalis managing director, a global strategist, thought leader, practitioner, and keynote speaker in the areas of simplification and change, customer experience, experience design, and global professional services. Ricardo has worked at numerous global technology companies, such as Oracle, Ericsson, Amdocs, Redknee, Inttra, Samsung among others as a global executive, focusing on enterprise technologies. He currently works with tech global companies aiming to transform themselves around simplification models, culture and digital transformation, customer and employee experience as professional services. He holds an MBA at J.L. Kellogg Graduate School of Management, Evanston, IL USA, and Undergraduate studies in Information Systems and Industrial Engineering. Ricardo is also a global citizen fluent in English, Portuguese, Spanish, Hebrew, and German. He is the co-founder of the European Customer Experience Organization and currently resides in Munich, Germany with his family.
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