Latest Member Insight

4ContinuousLoop
Jäsenen näkemys
Steve Belgraver

Realising the Virtuous Loop by complementing CX with ITIL CSI

ITIL CSI and CX Closed Loop are two approaches that share important similarities in their objectives, processes, and benefits of continual improvement. Although they also have some differences in their scope, methods, and requirements both approaches can help organizations achieve better outcomes for their customers and stakeholders.

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News & Announcements

0228
Uutiset
Ricardo Saltz Gulko

From CX to Distinctive Experiences with Joe Pine

The European Customer Experience Organization is delighted to announce Joe Pine, discussing From #CX to Distinctive Experiences with our CX community. https://ecxo.org/customer-experience-super-events-from-cx-to-distinctive-experiences-with-joe-pine/
#experienceeconomy #servicedesign

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CX Academy
Uutiset
Ricardo Saltz Gulko

ECXO ja The CX Academy ovat yhteistyökumppaneita

Olemme iloisia, että The CX Academy on valinnut ECXO:n (European Customer Experience Organization) kumppaniksi huippuluokan ja käytännönläheiseen CX-koulutukseen ja sertifiointiohjelmaan ja odotamme innolla tätä upeaa yhteistyötä.

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