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4ContinuousLoop
Avis des membres
Steve Belgraver

Realising the Virtuous Loop by complementing CX with ITIL CSI

ITIL CSI and CX Closed Loop are two approaches that share important similarities in their objectives, processes, and benefits of continual improvement. Although they also have some differences in their scope, methods, and requirements both approaches can help organizations achieve better outcomes for their customers and stakeholders.

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Nouvelles et annonces

0228
Nouvelles
Ricardo Saltz Gulko

From CX to Distinctive Experiences with Joe Pine

The European Customer Experience Organization is delighted to announce Joe Pine, discussing From #CX to Distinctive Experiences with our CX community. https://ecxo.org/customer-experience-super-events-from-cx-to-distinctive-experiences-with-joe-pine/
#experienceeconomy #servicedesign

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CX Academy
Nouvelles
Ricardo Saltz Gulko

ECXO s'associe à The CX Academy

Nous sommes heureux que la CX Academy ait choisi l'ECXO - European Customer Experience Organization - comme partenaire de son programme de formation et de certification en matière de CX. Nous nous réjouissons de cette fantastique collaboration.

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