Intuizione del membro

Scopri di più sull'articolo Measuring the Unmeasurable – The Science of HX Metrics
posts header on Linkedin and ECXO

Measuring the Unmeasurable – The Science of HX Metrics

“But how do we measure it?” If you’ve ever talked about emotional climate, purpose, or psychological safety in a boardroom, you’ve heard that question. And honestly? It’s a fair one. In Article 8 of The HX Revolution, we go deep into the science of measuring the human experience — without reducing people to data points. - Why traditional KPIs fail to reflect how people actually feel - What neuroscience and psychology say about how we remember experiences - How to shift from ROI to ROX: Return on Experience - And most importantly: practical, human-centered ways to listen at scale and design better Because data is only as meaningful as the questions we’re brave enough to ask. 👇 Read the article and join the conversation: What’s one signal you use to understand the emotional health of your team or business? #TheHXRevolution #HumanExperience #DecisionMaking #Neuroscience #Stoicism #Leadership #OrganizationalPsychology #ReturnOnExperience #ROX #CX #CustomerExperience #EX #EmployeeExperience #H2H #HX #TheH2HExperiment

Continua a leggereMeasuring the Unmeasurable – The Science of HX Metrics
Scopri di più sull'articolo The HX of Decision-Making
posts header on Linkedin and ECXO

The HX of Decision-Making

Ever made a “rational” decision that didn’t feel right? Yeah. Me too. In business, we love logic - Dashboards. Forecasts. Data. The whole package. But behind every choice, there’s something deeper at play: 💥 Emotion. 🧠 Bias. 🌀 Dissonance. 🎭 Ego. 🤝 Collective intelligence. In Article 7 of The HX Revolution, I dive into what really drives decisions inside organizations—and how to make them more human, conscious, and aligned: 🧬 The neuroscience behind why emotion always plays a role 🪞 How philosophy (yes—Stoicism and existentialism!) can sharpen our choices 🌱 Why the best decisions aren’t top-down, but distributed across networks of trust 🛠 Plus: real practices to embed emotional honesty, clarity, and integrity into the way your teams decide Because every decision is a mirror. And in human-centered companies, decision-making becomes more than strategy—it becomes identity work. 👇 Read the full article and let me know: What’s the most meaningful decision you made this year—and what shaped it? #TheHXRevolution #HumanExperience #DecisionMaking #Neuroscience #Stoicism #Leadership #OrganizationalPsychology #ReturnOnExperience #ROX #CX #CustomerExperience #EX #EmployeeExperience #H2H #HX #TheH2HExperiment

Continua a leggereThe HX of Decision-Making
Scopri di più sull'articolo The HX Employee – From Productivity to Purpose
posts header on Linkedin and ECXO

The HX Employee – From Productivity to Purpose

We don’t need more “engagement programs.” We need more meaningful work. The future of work isn’t about squeezing more productivity out of people. It’s about helping them feel alive again. In Article 6 of The HX Revolution, we explore a critical shift: - Why traditional engagement strategies fail - What neuroscience tells us about motivation (spoiler: it’s not money) - How purpose, autonomy, and emotional connection transform employee experience - Plus: 5 practical ways to help your people move from surviving… to mattering Because humans are not resources. They’re the reason. And when we start designing work around meaning instead of metrics, we don’t just get better results—we build better lives. Read the full article and let me know: What’s one thing that gave you purpose at work this month? What energized you? #HumanExperience #HX #EmployeeExperience #Purpose #Leadership #Neuroscience #TheHXRevolution #OrganizationalCulture #WorkplaceTransformation #CX #CustomerExperience #EX #EmployeeExperience #PX #PartnerExperience #H2H #TheH2HExperiment

Continua a leggereThe HX Employee – From Productivity to Purpose
Scopri di più sull'articolo Culture Is Not a Deck of Slides
posts header on Linkedin and ECXO

Culture Is Not a Deck of Slides

Culture isn’t what you say. It’s what you water. You can have the best strategy, the smartest people, and a wall of inspiring values… But if the soil is toxic, nothing will grow. In Article 5 of The HX Revolution, I explore why culture is not a deck of slides—it’s a living, breathing organism. It’s the emotional climate your people operate in. The invisible force that shapes behavior, trust, and transformation. In this article, we’ll talk about: 🌱 Why culture behaves like a garden (yes, really) ⚛️ What quantum physics and the observer effect have to teach us about leadership 🧠 How psychological safety isn’t a “soft” idea—it’s the foundation of performance 🛠 And most importantly: 5 practical actions you can take this week to start embedding HX into your culture If you want a culture of growth, safety, and transformation—you have to tend to it. 👇 Read the full article and let’s reflect together: What kind of garden are you growing in your company? #HumanExperience #HX #CompanyCulture #PsychologicalSafety #OrganizationalChange #Leadership #Transformation #TheHXRevolution #CX #CustomerExperience #EX #EmployeeExperience #H2H #The H2HExperiment

Continua a leggereCulture Is Not a Deck of Slides
Scopri di più sull'articolo The HX Leader – Shifting from Control to Influence
posts header on Linkedin and ECXO

The HX Leader – Shifting from Control to Influence

Still trying to lead with control? It’s time for an upgrade. The world has changed—but most leadership hasn’t. We’re still promoting authority over presence, perfection over self-awareness, and performance over trust. And then we wonder why transformation doesn’t stick. In the latest article of The HX Revolution series (#4), I dive deep into what it really means to lead in the age of human experience: - Why command-and-control leadership is outdated (and dangerous) - What Jung’s Shadow has to do with your next team meeting - How ancient Stoic wisdom offers surprisingly modern answers - Why love-based leadership isn’t soft—it’s revolutionary - And most importantly, how to lead through influence, not control Because let’s be honest—no transformation will work unless leaders are willing to transform too. This article is personal. It’s practical. And it’s the one I wish every leader would read. Have a look and let me know: What kind of leadership are you practicing right now? Control or connection? #HumanExperience #Leadership #Transformation #TheHXRevolution #BusinessCulture #SelfAwareness #LoveBasedLeadership #Jung #Stoicism #OrganizationalChange #CX #CustomerExperience #EX #EmployeeExperience #H2H #TheH2HExperiment

Continua a leggereThe HX Leader – Shifting from Control to Influence
Scopri di più sull'articolo The Science of Change: Why People Resist Transformation
posts header on Linkedin and ECXO

The Science of Change: Why People Resist Transformation

Why do people resist change—even when it’s good for them? Is it fear? Habit? Laziness? Nope. It’s biology. And psychology. And, honestly... a little philosophy too. In the latest article from The HX Revolution series, I dive deep into: - The neuroscience behind resistance to change - How our environment rewires our genes (yes, really—hello, epigenetics) - What Jung and Adler would say about corporate culture - How Stoicism and Buddhism offer surprisingly modern tools for leading transformation Bottom line? People don’t resist change because they’re broken. They resist because they’re wired for safety. If you want to lead real transformation, you’ve got to make it human. That’s the heart of HX. Dive into Article 3: “The Science of Change: Why People Resist Transformation” Let’s stop blaming resistance and start understanding it. Read, reflect, and let me know: What’s the biggest blocker to change you’ve seen in your workplace? #HumanExperience #HX #ChangeManagement #Transformation #Neuroscience #Epigenetics #Psychology #Philosophy #Leadership #OrganizationalCulture #TheHXRevolution #CX #CustomerExperience #EX #EmployeeExperience #H2H #TheH2HExperiment

Continua a leggereThe Science of Change: Why People Resist Transformation
Scopri di più sull'articolo Welcome to the HX Revolution – The Future of Business Transformation Starts Here
posts header on Linkedin and ECXO

Welcome to the HX Revolution – The Future of Business Transformation Starts Here

The HX Revolution is Here – Are You Ready? - 70% of business transformations fail. - 85% of employees are disengaged. - Only 23% of employees believe their leaders actually care. Let’s be honest—most businesses are stuck in the past. They optimize processes, restructure teams, and implement new technologies… but still struggle with the same issues. Why? Because they ignore the real driver of transformation—Human Experience (HX). You can’t change a business unless the people inside it evolve too. This is why I’m launching The HX Revolution, a series diving deep into: - How HX is different from CX & EX (and why it matters). - The psychology & neuroscience behind real transformation. - Why personal growth is the foundation of business growth. - Practical strategies for embedding HX into your company culture. If you want to future-proof your organization, start with the people. The first article is live now! Let’s discuss: How does your company approach human experience? #HumanExperience #HX #H2H #TheH2Hexperiment #CX #EX #BusinessTransformation #Leadership #FutureOfWork #Psychology #Neuroscience #Innovation

Continua a leggereWelcome to the HX Revolution – The Future of Business Transformation Starts Here