Scopri di più sull'articolo Delving into Digital Conversations for Business Survival or Irrelevance, featuring Paolo Fabrizio
Formato Convencional ECXO Fabrizio

Delving into Digital Conversations for Business Survival or Irrelevance, featuring Paolo Fabrizio

Delving into Digital Conversations for Business Survival or Irrelevance, featuring Paolo Fabrizio   The European Customer Experience Organization (ECXO) is delighted to announce our upcoming session on AI digital conversations,…

Continua a leggereDelving into Digital Conversations for Business Survival or Irrelevance, featuring Paolo Fabrizio
Scopri di più sull'articolo Elevating Customer Experience Outcomes and Impact through H2H” with Bryan Kramer
Formato Convencional

Elevating Customer Experience Outcomes and Impact through H2H” with Bryan Kramer

  Elevating Customer Experience Outcomes and Impact through H2H" with Bryan Kramer 🌟 The European Customer Experience Organization (ECXO) is pleased to announce "Elevating Customer Experience Outcomes and Impact through…

Continua a leggereElevating Customer Experience Outcomes and Impact through H2H” with Bryan Kramer
Scopri di più sull'articolo Revolutionize Your Business with Customer-centric Solutions using Design Thinking
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Revolutionize Your Business with Customer-centric Solutions using Design Thinking

Get ready to ride the waves of digital transformation and take your business to new heights! The digital age has brought about a sea of change, and one methodology shines like a lighthouse in the distance, leading the way to success. Yes, we're talking about Design Thinking - the powerful approach that will help you enhance your customer experience and take your organization to the next level!

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Scopri di più sull'articolo The role of emotions in CX and how you can use them to design better experiences
The emotions in CX

The role of emotions in CX and how you can use them to design better experiences

Neuroscience is such a fascinating field of study!! And emotions are part of the human experience and as a consequence, a big part of the CX strategy. Being intentional in designing experiences that trigger the desired emotions is essential to achieving brand loyalty and retention. Check this article for some tips on how to stimulate these desired emotions.

Continua a leggereThe role of emotions in CX and how you can use them to design better experiences

Coming up: The Yes Code: Cracking the Practical Side of AI-Empowered Customer Conundrum with Lior Arussy

🎉 The European Customer Experience Organization (ECXO) is delighted to announce our first Linkedin live session in 2024:  🔍 The Yes Code: Cracking the Practical Side of AI-Empowered Customer Conundrum 🤖💼 with Lior…

Continua a leggereComing up: The Yes Code: Cracking the Practical Side of AI-Empowered Customer Conundrum with Lior Arussy