Individer
Want to be part of an open community that is committed to working together to improve customer and employee experience across Europe and beyond? Want to be part of a European customer experience focused professional network that will help you build your professional skills, brand and network in the CX domain whilst also allowing you to share and access information and data that helps you be more effective at what you do?
Bedrifter
Are you a company that wants to influence the future of customer and employee experience and related topics? Are you a company that wants to build your brand, influence in the experience domain in Europe? Are you a company that wants to develop your existing talent, attract new talent, learn how to solve existing and future challenges and benefit from bulk membership discounts?
Sponsorer
Er du et merkevare, teknologileverandør, konsulentfirma, byrå eller BPO som er aktiv innen kundeopplevelsesdomenet i Europa? Ønsker du å bestille undersøkelser eller dele eiendeler som whitepapers, rapporter, case studies eller on-demand webinarer for å hjelpe deg med beslutningstakere?
BLI INVOLVERT
We are working with a number of partners to help us build and develop the community at both a local, regional and global level. So, if you would like to discuss becoming an individual or corporate member, taking on the responsibility of shaping the future of customer experience in Europe and beyond or exploring media partner and sponsorship opportunities then do get in touch with us via the contact page as we would be delighted to hear from you.
Latest Member Insight
The Psychology of Customer Trust: 8 Practical Moves to Build It Faster
Trust is the foundation of great customer experience—and it’s built through behavior, not branding. This article explores eight practical, psychology-based strategies CX leaders can use to build trust quickly, including emotional matching, clarity to reduce cognitive load, micro-consistency, rapid recovery, personalization, realistic commitments, and designing interactions that create nervous system safety. Learn how human-centered trust design drives loyalty, reduces friction, and strengthens CX performance through actionable, science-backed techniques.
News & Announcements
Asia’s B2B CX Benchmark Report: 12 Major Economies Insights from 12 Major Economies
Asia’s B2B CX Benchmark Report: 12 Major Economies Compared  Introduction In Asia’s dynamic B2B
