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European Customer
Experience Organization

We are an open-access professional business network of leaders and organizations committed to working together to raise the collective customer and employee experience, and related subjects, across Europe and beyond. We listen, learn, create, discuss, and evolve together, while promoting diversity and inclusivity.

Individer

Want to be part of an open community that is committed to working together to improve customer and employee experience across Europe and beyond? Want to be part of a European customer experience focused professional network that will help you build your professional skills, brand and network in the CX domain whilst also allowing you to share and access information and data that helps you be more effective at what you do?

Bedrifter

Are you a company that wants to influence the future of customer and employee experience and related topics? Are you a company that wants to build your brand, influence in the experience domain in Europe? Are you a company that wants to develop your existing talent, attract new talent, learn how to solve existing and future challenges and benefit from bulk membership discounts?

Sponsorer

Er du et merkevare, teknologileverandør, konsulentfirma, byrå eller BPO som er aktiv innen kundeopplevelsesdomenet i Europa? Ønsker du å bestille undersøkelser eller dele eiendeler som whitepapers, rapporter, case studies eller on-demand webinarer for å hjelpe deg med beslutningstakere?

BLI INVOLVERT

We are working with a number of partners to help us build and develop the community at both a local, regional and global level. So, if you would like to discuss becoming an individual or corporate member, taking on the responsibility of shaping the future of customer experience in Europe and beyond or exploring media partner and sponsorship opportunities then do get in touch with us via the contact page as we would be delighted to hear from you.

Latest Member Insight

Member insight

The Holiday Customer Experience: A “Home Alone” Analysis

Late to the holiday party? Maybe!
But who says the festive cheer has to stop in December?
Let’s take a page from “Home Alone” to explore some valuable customer experience lessons—because if Kevin McCallister can handle chaos with creativity and humor, so can we!
From the power of personalization to the importance of clear communication, there’s so much we can learn from the iconic movie.
Join me in reliving the magic of the holidays while we gear up our CX strategies for the year ahead!
Grab some popcorn, and let’s enhance our customer journeys—after all, who doesn’t love a little holiday spirit all year round?
#CustomerExperience #CX #HomeAlone #HolidaySpirit #H2H #TheH2HExperiment

Joao Pereira januar 14, 2025