09(13)

🌟✨ Celebrating CX Day Everyday: In the ECXO, Where Passion Meets Experience! ✨🌟

Dear ECXO  and Global CX Community,
Every day is a chance to embrace and enhance the customer experience and the lifes of your employees.

Today and every day, we’re reminded of our incredible impact on those we serve. Our passion fuels our dedication, making every interaction a meaningful one. ❤️🤝
Let’s continue to foster moments of genuine connection, to listen, digest and execute as also to innovate. Together, we’re not just celebrating CX Day, but creating a culture where exceptional experiences in both B2B and B2C as H2H are at the heart of everything we do. 💡🌍
Thank you for your unwavering commitment and for being part of this extraordinary journey. 🚀 Let’s make every day a CX Day!
Join our Open Access CX Business Network: https://ecxo.org/individuals/

WA0064(1)

This week:

Only few days remaining! Secure your spot on Zoom by registering here: https://us02web.zoom.us/webinar/register/WN_Vf6vww31T1G386cbdvO3Og

The European Customer Experience Organization (ECXO) approach to #CXDay celebration with pure added value with Ilenia.

03(38)

🌟 Join us for an inspiring session! 🌟 – 🔵 From Products to People: Pioneering a Customer-Centric Culture for Business Success with Ilenia Vidili 🔵

📅 Date: October 5th

⏰ Time: 2:00 PM CET

Secure your place at our event by registering on Zoom now: https://us02web.zoom.us/webinar/register/WN_Vf6vww31T1G386cbdvO3Og

🚀 Get ready to dive into the world of customer-centricity and innovation with Ilenia Vidili, a renowned Customer Centricity Advisor, Keynote Speaker, and Author. In this fantastic presentation organized by the European Customer Experience Organization (ECXO), Ilenia will share invaluable insights on how to break free from outdated product-centric mindsets and embrace a culture that thrives on customer-focused solutions and adaptability.

🎯 What You’ll Gain 🎯

🔹 Break free from old paradigms and transform your organization’s approach.

🔹 Embrace change and foster innovation at every level.

🔹 Discover the power of a customer-centric culture for sustainable business success.

🔹 Learn how empathy can drive better customer relationships.

💡 Don’t miss out on this transformative journey! 💡

🔷 Who is Ilenia Vidili? 🔷

Ilenia is a trailblazer in the realm of customer-centricity. As a Customer Centricity Advisor, Keynote Speaker, and Author, her mission is to guide businesses toward a competitive edge through customer-centric strategies. She’ll show you how to shift from a product-focused mentality to a people-focused mindset, creating exceptional value for your customers. Ilenia is also the author of “Journey to Centricity: A Customer-Centric Framework for the Era of Stakeholder Capitalism.” 📘

🔗 Connect with Ilenia:

Website: www.ileniavidili.com

Book: https://amzn.eu/d/20lsb1R

🎙️ Your Facilitator 🎙️

Ricardo Saltz Gulko, co-founder of ECXO, will guide you through this enlightening presentation by Ilenia Vidili.

🔵 Stay Tuned for More! 🔵

Don’t miss out on future events that can revolutionize your approach to customer experience. Follow ECXO on LinkedIn for updates:

https://lnkd.in/eAAQApHd

🔹 Subscribe now to The Open Access CX Professional Network for more exciting events: https://lnkd.in/dSf_XU7

We can’t wait to have you with us on October 5th at 2:00 PM CET for this transformative session! 🌟

Picture of Ricardo Saltz Gulko

Ricardo Saltz Gulko

Ricardo Saltz Gulko is the Eglobalis managing director, a global strategist, thought leader, practitioner, and keynote speaker in the areas of simplification and change, customer experience, experience design, and global professional services. Ricardo has worked at numerous global technology companies, such as Oracle, Ericsson, Amdocs, Redknee, Inttra, Samsung among others as a global executive, focusing on enterprise technologies. He currently works with tech global companies aiming to transform themselves around simplification models, culture and digital transformation, customer and employee experience as professional services. He holds an MBA at J.L. Kellogg Graduate School of Management, Evanston, IL USA, and Undergraduate studies in Information Systems and Industrial Engineering. Ricardo is also a global citizen fluent in English, Portuguese, Spanish, Hebrew, and German. He is the co-founder of the European Customer Experience Organization and currently resides in Munich, Germany with his family.
All Posts