Read more about the article Building a CX Driven B2B Operating Model by Eytan Hattem, Chief Customer Officer at Prodware.
Eytan Hattem Formato Convencional

Building a CX Driven B2B Operating Model by Eytan Hattem, Chief Customer Officer at Prodware.

The ECXO- European Customer Experience Organization is thrilled to present Building a CX Driven B2B Operating Model by Eytan Hattem, Chief Customer Officer at Prodware. Become a member of the…

Fortsett å leseBuilding a CX Driven B2B Operating Model by Eytan Hattem, Chief Customer Officer at Prodware.
Read more about the article The Challenge of the B2B Customer Experience Maturity Model? The CX Major Pillars for Your Organization Growth
Journey Map

The Challenge of the B2B Customer Experience Maturity Model? The CX Major Pillars for Your Organization Growth

Your way to Customer Experience Maturity in Just 8 Steps + 12 with CX and EX Customer experience culture is a set of values, beliefs, and behaviors that a company…

Fortsett å leseThe Challenge of the B2B Customer Experience Maturity Model? The CX Major Pillars for Your Organization Growth
Read more about the article Journey Orchestration (JO) in Practice II by Ray Gerber at Thunderhead
ECXO Tea Sessions Ray Gerber

Journey Orchestration (JO) in Practice II by Ray Gerber at Thunderhead

The European Customer Experience Organization (ECXO) invites you to Journey Orchestration (JO) in Practice II by Ray Gerber at Thunderhead. You are all welcome to the open-access webinar with 120 places available. On February 16, 2 PM CET or 1 PM GMT.

Fortsett å leseJourney Orchestration (JO) in Practice II by Ray Gerber at Thunderhead