Laatste ledeninzicht

4ContinuousLoop
Inzicht van de leden
Steve Belgraver

Realising the Virtuous Loop by complementing CX with ITIL CSI

ITIL CSI and CX Closed Loop are two approaches that share important similarities in their objectives, processes, and benefits of continual improvement. Although they also have some differences in their scope, methods, and requirements both approaches can help organizations achieve better outcomes for their customers and stakeholders.

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Nieuws & Aankondigingen

0228
Nieuws
Ricardo Saltz Gulko

From CX to Distinctive Experiences with Joe Pine

The European Customer Experience Organization is delighted to announce Joe Pine, discussing From #CX to Distinctive Experiences with our CX community. https://ecxo.org/customer-experience-super-events-from-cx-to-distinctive-experiences-with-joe-pine/
#experienceeconomy #servicedesign

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CX Academy
Nieuws
Ricardo Saltz Gulko

ECXO werkt samen met de CX Academy

We zijn blij dat The CX Academy de ECXO - European Customer Experience Organization heeft gekozen om partner te zijn van hun top en praktische CX opleiding en certificatie programma & we kijken uit naar deze fantastische samenwerking

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