Welcome to the partners page

As the European Customer Experience Organization (ECXO), we intend to build a community of leaders and organizations, operating in Europe and beyond, that are interested in improving both their customer and employee experience and related topics.

To help us achieve that we are building an online (web and app-based) community that is centred around the sharing of knowledge, best practice, insights, stories and lessons via a curated community content calendar, a series of virtual events (webinars, discussion groups) and the provision of courses and learning initiatives.

As conditions allow, we will also extend these activities to include offline events including but not limited to regional conferences, roundtables and local meet-ups and networking events.

It’s important to note that while the community’s meta-language will be English, we actively encourage discussions and the sharing of content in different languages. To facilitate that we have done two things:

  1. We have created country-focused spaces within the community platform; and
  2. We have identified and enrolled a series of country-focused Ambassadors to establish, nurture and develop those country networks.

These two things, we believe, will make our community more open, inclusive and richer in terms of the range of insight that is available to our members.

The development of our community will be aided and guided by our Country Ambassadors. They represent some of the keenest and most experienced individuals operating in the experience space in Europe.

To give you a flavour of their calibre they have advised and worked for companies such as ABB, Amdocs, Apple, Claro, Costa Coffee, Ericsson, EY Advisory, Freshworks, Hapag Lloyd, Intel, Lufthansa Group, Mazda, Jaguar Landrover, McKinsey & Co, Munich Re, MW Group, Oracle, Orange, Pega, Philips, Saint Gobain, Samsung, SAP, Shell, SK Telecom, Spring Corporation, Stihl, Trumpf, Unilever, Vodafone, VW, Zurich Insurance Group as well as many smaller and medium-sized organizations.

As a result, we would be happy to enter into a media partnership with respected journals, websites and other aligned organizations.

Interested in being a media partner of ECXO?


You are likely to be....

  • A respected journal, industry specific magazine/website, TV channel, association, newspaper or other media company that is looking for direct access and networking opportunities with industry newsmakers that are active in the experience domain.
  • Active within Europe with a desire to engage with professionals and brands that are also active in the European experience space.
  • Interested in building your brand’s exposure across Europe.
  • Interested in supporting online and offline ECXO community events at a local or international level.
  • Aligned with the ECXO’s values and community guidelines

What you will get....

  • Your logo promoted on our website and community platform.
  • Direct exposure of your brand to our community of senior industry executives and major sector players across Europe.
  • Increased brand awareness by inclusion in our membership and event marketing efforts.
  • Get access to our high quality events with complimentary press passes.
  • The ability to generate quality editorial content for your publication based on our activities and events.
  • The opportunity to distribute your publications/assets at our events.
  • Exclusive membership discounts and offers for your readers/members.
  • Listing as a Media Partner on all marketing collateral related to the ECXO.
  • Dedicated link to your company website.

Get in touch with us if you would like to discuss how you could take advantage of ECXO’s platform to promote your business and reach out to our community.

If you have any questions concerning membership or the community then please get in touch with us here.