Read more about the article Stop Pushing Products, Start Planting Solutions: Trust and Loyalty Through Value Selling
posts header on Linkedin and ECXO

Stop Pushing Products, Start Planting Solutions: Trust and Loyalty Through Value Selling

Stop Pushing Products, Start Planting Solutions In today’s competitive market, value selling isn’t just a strategy—it’s a game-changer. Instead of listing features, focus on solving your customers’ problems and creating experiences that resonate. This approach builds trust, drives loyalty, and makes your business unforgettable. Just like Dolce Vita, a small bakery that rediscovered its magic by shifting from selling pastries to creating meaningful connections with customers. Want to differentiate your business? Start listening. Solve real problems. Deliver value. The results? Loyal customers, a unique competitive edge, and a business that thrives. In the article you can find more details on the topic! I am curious to know what you think! Feel free to share your feedback! #ValueSelling #CustomerExperience #BusinessGrowth #SalesStrategy #CX #H2H #TheH2HExperiment #CustomerCentricity

Continuar LendoStop Pushing Products, Start Planting Solutions: Trust and Loyalty Through Value Selling
Read more about the article Unicorns Dependency in CX – Here Is How You Avoid This “Trap”
posts header on Linkedin and ECXO

Unicorns Dependency in CX – Here Is How You Avoid This “Trap”

Are you relying on "unicorns" to drive your customer experience? In business, these exceptional individuals can deliver magic. But what happens when your CX strategy depends on a select few? From inconsistent service to employee burnout, it’s time to rethink our approach! Check out my latest article, where I explore the hidden pitfalls of relying on unicorns and share strategies to create a sustainable, scalable customer experience. Let’s build a resilient team together! #CustomerExperience #Leadership #BusinessGrowth #WorkplaceCulture #cx #H2H #TheH2HExperiment #CXUnicorn

Continuar LendoUnicorns Dependency in CX – Here Is How You Avoid This “Trap”
Read more about the article ✨ The European Customer Experience Organization (ECXO.org) team is proud to introduce our new ambassador, João Pereira! ✨
ecxo 1

✨ The European Customer Experience Organization (ECXO.org) team is proud to introduce our new ambassador, João Pereira! ✨

✨ The European Customer Experience Organization (ECXO) team is proud to introduce our new ambassador, João Pereira! ✨ João Pereira is the Commercial Vice President EMEA/APAC and a Customer Experience…

Continuar Lendo✨ The European Customer Experience Organization (ECXO.org) team is proud to introduce our new ambassador, João Pereira! ✨

MarTech-Driven Transformation: Navigating the Future of Customer Experience

MarTech-Driven Transformation: Navigating the Future of Customer Experience Introduction In today's fiercely competitive business landscape, delivering a superior customer experience (CX) is not just an advantage—it's essential. Marketing technology (MarTech)…

Continuar LendoMarTech-Driven Transformation: Navigating the Future of Customer Experience

Unlocking B2B Success: The Essential Role of Onboarding, Design, and Customer Experience

Unlocking B2B Success: The Essential Role of Onboarding, Design, and Customer Experience In the competitive world of B2B software and services, the trifecta of effective onboarding, innovative design, and exceptional…

Continuar LendoUnlocking B2B Success: The Essential Role of Onboarding, Design, and Customer Experience