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4ContinuousLoop
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Steve Belgraver

Improving CX though Continuous Loop

ITIL CSI and CX Closed Loop are two approaches that share important similarities in their objectives, processes, and benefits of continual improvement. Although they also have some differences in their scope, methods, and requirements both approaches can help organizations achieve better outcomes for their customers and stakeholders.

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0228
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Ricardo Saltz Gulko

From CX to Distinctive Experiences with Joe Pine

The European Customer Experience Organization is delighted to announce Joe Pine, discussing From #CX to Distinctive Experiences with our CX community. https://ecxo.org/customer-experience-super-events-from-cx-to-distinctive-experiences-with-joe-pine/
#experienceeconomy #servicedesign

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CX Academy
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Ricardo Saltz Gulko

ECXO samarbetar med CX Academy

Vi är glada att CX Academy har valt ECXO - European Customer Experience Organization som partner till deras topp och praktiska CX-utbildning och certifieringsprogram och vi ser fram emot detta fantastiska samarbete.

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