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Tabitha Dunn guest speaker for ECXO announced

Tabitha

You are invited to our second event with the fantastic Tabitha Dunn, the Chief Customer Officer, Head of Customer Experience and Global Sales Excellence at Ericsson. 

Taking Your CX Programme to the next level of Maturity
Register in advance for this webinar

Tabitha Dunn currently serves as chief customer officer, head of Customer Experience and Global Sales Excellence at Ericsson.

In this role, she leads the development of customer experience practice and strategy, the employee experience transformational of the global sales community, and the global sales center of excellence.

Previously, she served as vice president of customer and partner experience at SAP. In that role, she led the efforts in building out the customer experience strategy and program as well as developing the roadmap for driving CX improvements in CX disciplines and leading major transformational efforts.

Prior to joining SAP in Concur, Tabitha built and led the Customer Insights practical for Citrix as the managing director of Customer Insights and Development, the CX program for the healthcare division of Philips as the global director of Customer Experience.

With 18-plus years of experience as a leader in the CX field, Tabitha also serves as the treasurer on the board of directors for the Customer Experience Association and is certified customer experience professional.

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You are invited to a Zoom webinar. With Tabitha Dunn

Taking Your CX Programme to the next level of Maturity by Tabitha Dunn, the chief customer officer, Head of Customer Experience & Global Sales Excellence at Ericsson.

Time: May 5, 2021 06:00 PM in Amsterdam, Berlin, Rome, Stockholm, Vienna

Click here to register for this webinar

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Ricardo Saltz Gulko

Ricardo Saltz Gulko is the Eglobalis managing director, a global strategist, thought leader, practitioner, and keynote speaker in the areas of simplification and change, customer experience, experience design, and global professional services. Ricardo has worked at numerous global technology companies, such as Oracle, Ericsson, Amdocs, Redknee, Inttra, Samsung among others as a global executive, focusing on enterprise technologies. He currently works with tech global companies aiming to transform themselves around simplification models, culture and digital transformation, customer and employee experience as professional services. He holds an MBA at J.L. Kellogg Graduate School of Management, Evanston, IL USA, and Undergraduate studies in Information Systems and Industrial Engineering. Ricardo is also a global citizen fluent in English, Portuguese, Spanish, Hebrew, and German. He is the co-founder of the European Customer Experience Organization and currently resides in Munich, Germany with his family.
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