Read more about the article Strategic Design: The Key to Building a Successful Business & Captivating Customers with Prof. Jan-Erik Baars
Executive Session formato convencional

Strategic Design: The Key to Building a Successful Business & Captivating Customers with Prof. Jan-Erik Baars

The European Customer Experience Organization (ECXO) is delighted to announce that Prof. Jan-Erik Baars will be our guest for the Executive live LinkedIn Session on November 29th Time: 1 pm CET / 12 pm (noon) GMT.…

Continue ReadingStrategic Design: The Key to Building a Successful Business & Captivating Customers with Prof. Jan-Erik Baars
Read more about the article Unleashing the Power of Real-Time Data: Enhancing Customer Understanding
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Unleashing the Power of Real-Time Data: Enhancing Customer Understanding

Unleashing the Power of Real-Time Data: Enhancing Customer Understanding Article source: https://www.eglobalis.com/harnessing-real-time-data-for-improved-customer-experience-understanding/ In a recent article we talked about the widening gap in Europe in customer experience maturity. We thought…

Continue ReadingUnleashing the Power of Real-Time Data: Enhancing Customer Understanding