Designing CX for Non‑Human Customers: AI Agents, APIs, and Machines as Users
Designing CX for Non‑Human Customers: AI Agents, APIs, and Machines as Users This article was originally published in full on Eglobalis https://www.eglobalis.com/designing-cx-for-non%e2%80%91human-customers-ai-agents-apis-and-machines-as-users/ The Rise of Non‑Human “Customers” Traditional customer…
