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Become the King Midas of CX
Become the King Midas of CX Once upon a time in ancient Greece, a king named Midas was absolutely crazy about gold. I mean, this guy loved gold so much…
Designing and Rolling Out a Global Customer Experience Strategy
Designing and Rolling Out a Global Customer Experience Strategy Introduction Delivering exceptional customer experience (CX) is essential for any successful business. A truly effective CX strategy goes beyond basic customer…
To deliver a better Customer Experience, stop reading this article and go to sleep!
Don’t read this article and go to sleep! How prioritizing sleep and well-being in the workplace can lead to a better Customer Experience. Check out these key strategies for creating a supportive sleep culture and fostering long-term employee performance. #Leadership #EmployeeWellBeing #Productivity #cx #customerexperience #theh2hexperiment
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Sky-rocketing customer experiences using the power of psychology
Join me on this insightful journey to understand how brands tap into the deepest desires, dreams, and values of their customers, creating an unbreakable bond that sets them apart from the competition. Share your thoughts and let's dive into a thought-provoking discussion! 🚀 #BrandArchetypes #PsychologyonBusiness #CustomerExperience #EmotionalBond #MarketingStrategy #CX #BusinessPsychology
ecxo june 5 1
Four Gold ROI Metrics – CXROI Part III with Lynn Hunsaker
The European Customer Experience Organization (ECXO) is excited to announce our final CX ROI session of 2024, featuring Lynn Hunsaker, CCO at ClearAction Continuum. Subscribe here:Â https://www.linkedin.com/events/7198450870034821120/comments/ When: June 5th, 2024…