Read more about the article Navigating the Path to Affinity: Cultivating Client-Centricity in Professional Services
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Navigating the Path to Affinity: Cultivating Client-Centricity in Professional Services

Professional services (PS) and consulting is critical to client experience. But, here’s the question: if your competitors could do the same job, and have similar knowledge, expertise, capabilities and pricing,…

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Read more about the article Unleashing the Power of Real-Time Data: Enhancing Customer Understanding
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Unleashing the Power of Real-Time Data: Enhancing Customer Understanding

Unleashing the Power of Real-Time Data: Enhancing Customer Understanding Article source: https://www.eglobalis.com/harnessing-real-time-data-for-improved-customer-experience-understanding/ In a recent article we talked about the widening gap in Europe in customer experience maturity. We thought…

Continue ReadingUnleashing the Power of Real-Time Data: Enhancing Customer Understanding