We are excited to share this week's episode of Experience the Difference: The European Customer Experience Organization (ECXO) Podcast Series with the amazing Irina Mostovaya, hosted by Christopher Brooks Listen…
The pursuit of a silver bullet in customer experience (CX) is a never-ending journey. While there may not be a single solution that works for all, implementing a range of well-planned strategies can significantly improve CX. The pursuit encourages businesses to explore, innovate, and consistently strive to do better. In this article, I explore some key areas of CX in the search for the so-called silver bullet.
The European Customer Experience Organization (ECXO) is launching a series of short practical sessions, each up to 20 minutes, to clarify how to achieve CX ROI and growth effectively. The…
Economics of Empathy: Why Customer, Employee, and AI Centricity Pays, featuring the esteemed Dr. Natalie Petouhoff Subscribe directly on Linkedin: https://www.linkedin.com/events/7175933144464826369/comments/ The European Customer Experience Organization (ECXO) is thrilled to announce our upcoming…
Elevating Customer Experience Outcomes and Impact through H2H" with Bryan Kramer 🌟 The European Customer Experience Organization (ECXO) is pleased to announce "Elevating Customer Experience Outcomes and Impact through…
Celebrating Remarkable Women: ECXO's Tribute on International Women's Day 🌟 Last week, as the world celebrated International Women's Day, the European Customer Experience Organization (ECXO) proudly honored and saluted remarkable…
🎉 The European Customer Experience Organization (ECXO) is delighted to announce our first Linkedin live session in 2024: 🔍 The Yes Code: Cracking the Practical Side of AI-Empowered Customer Conundrum 🤖💼 with Lior…