How AI and GenAI Are Shaking the Status Quo in Customer Experience (CX) As you know, the potential for artificial intelligence and generative artificial intelligence (GenAI) to transform every part…
Customer Surveys are Dead! Learn how AI will replace them. The European Customer Experience Organization the ECXO.org is delighted to introduce our upcoming event: - ''Customer Surveys are Dead!" Gain…
🌟✨ Celebrating CX Day Everyday: In the ECXO, Where Passion Meets Experience! ✨🌟 Dear ECXO and Global CX Community, Every day is a chance to embrace and enhance the customer…
Experience management will test your ability to adapt to a new AI reality. As you sit down, you become your own integrated leverage tool. It's impossible to deliver a consistent,…
Join us for an insightful event presented by the European Customer Experience Organization (ECXO) in collaboration with SAS, a leading global analytics software company - Empowering Better Outcomes. 📅 When:…
Real-time marketing is about engaging with the customer whenever and wherever they are in their buying journey. Making the most of customer data by using analytics to better understand who…
Can a Customer Data Platform Enhance Your Customers' Experience? Join us for an insightful event presented by the European Customer Experience Organization (ECXO) in collaboration with SAS, a leading global…