Read more about the article Customer Surveys are Dead! Learn how AI will replace them with Maurice FitzGerald
ECXO TEA SESIONS Convencional(1)

Customer Surveys are Dead! Learn how AI will replace them with Maurice FitzGerald

Customer Surveys are Dead! Learn how AI will replace them. The European Customer Experience Organization the ECXO.org is delighted to introduce our upcoming event:  - ''Customer Surveys are Dead!" Gain…

Continue ReadingCustomer Surveys are Dead! Learn how AI will replace them with Maurice FitzGerald
Read more about the article Effective real-time marketing – Identifying bridges and barriers to success
Working together on project. Two young business colleagues working on computer

Effective real-time marketing – Identifying bridges and barriers to success

Real-time marketing is about engaging with the customer whenever and wherever they are in their buying journey. Making the most of customer data by using analytics to better understand who…

Continue ReadingEffective real-time marketing – Identifying bridges and barriers to success