Read more about the article Unleashing the Power of Real-Time Data: Enhancing Customer Understanding
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Unleashing the Power of Real-Time Data: Enhancing Customer Understanding

Unleashing the Power of Real-Time Data: Enhancing Customer Understanding Article source: https://www.eglobalis.com/harnessing-real-time-data-for-improved-customer-experience-understanding/ In a recent article we talked about the widening gap in Europe in customer experience maturity. We thought…

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Read more about the article Webinar Spotlight: Creating Engaging Real-time Experiences to Enhance Your Customer Experience
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Webinar Spotlight: Creating Engaging Real-time Experiences to Enhance Your Customer Experience

We are thrilled to announce and extend our invitation to you for an exciting and informative discussion: "Creating Engaging Experiences in Real-time," presented by the ECXO in collaboration with SAS.…

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Read more about the article In partnership with SAS, the European Customer Experience Organization (ECXO) presents Reframing the B2B Engagement Journey.
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In partnership with SAS, the European Customer Experience Organization (ECXO) presents Reframing the B2B Engagement Journey.

In partnership with SAS, the European Customer Experience Organization (ECXO) presents Reframing the B2B Engagement Journey. We are excited to invite you to join our live conversation with Emma Sutton,…

Continue ReadingIn partnership with SAS, the European Customer Experience Organization (ECXO) presents Reframing the B2B Engagement Journey.

The Cross-Cultural Conundrum: Embracing European Diversity and Complexity in Customer Experience

Navigating the Complexities of Customer Experience Across European Cultures Article source here: CX maturity models in Europe vary from country to country. Some have barely started or are still in…

Continue ReadingThe Cross-Cultural Conundrum: Embracing European Diversity and Complexity in Customer Experience