Emotion-Driven Design: Unlocking the Key to Unstoppable Customer Adoption Introduction In the fast-evolving technology landscape, emotional design has emerged as a critical factor influencing adoption rates. Design leaders play an…
A Comprehensive Analysis of AI’s Impact on the Employee Experience by Ricardo Saltz Gulko As we have explored, AI is fundamentally transforming the employee experience, touching every aspect from recruitment…
How to Develop a Comprehensive Employee Experience Program to Boost Your Company Article source: https://www.eglobalis.com/how-to-develop-a-comprehensive-employee-experience-program-to-boost-your-company/ “Start with the needs of employees first. They may not stick around for long Share…
he European Customer Experience Organization (ECXO) is excited to announce our second episode of the series -- Fast-Track CX ROI with 3 Levels of CX Improvement featuring our distinguished guest…
Simplifying CX Design: How Leading Enterprise Tech Firms Overcome Complex Challenges Part I The article was originally posted here: https://www.eglobalis.com/simplifying-cx-design-how-leading-enterprise-tech-firms-overcome-complex-challenges/ Seamless customer experiences and clear interfaces are two key elements…
The European Customer Experience Organization (ECXO) is launching a series of short practical sessions, each up to 20 minutes, to clarify how to achieve CX ROI and growth effectively. The…
Best Customer Experience Books 2023 in Digital Data, Design and Centricity – The famous 3 Ds: Digital, Data, Design. This article was originally posted at https://www.eglobalis.com/__trashed/ During 2022 and December…