Skip to content
Become a member today
ECXO standardECXO standard
  • Home
  • About
    • Vision mission & values
    • Ambassadors
    • Leadership Team
  • Memberships
    • Individuals
    • Companies
    • Partners
    • Sponsors
  • News
    • Blog
    • Previous Events
      • On demand videos
    • 3rd Party Educational Program
    • Podcast
  • Contact
  • Sign in
  • en_GBEnglish
    • de_DEGerman
    • fr_FRFrench
    • es_ESSpanish
    • it_ITItalian
    • nl_NLDutch
    • pt_PTPortuguese
    • nb_NONorwegian
    • da_DKDanish
    • sv_SESwedish
    • fiFinnish
    • hu_HUHungarian
    • elGreek
Menu Close

#Kundenerlebnis

Read more about the article How AI and GenAI Are Shaking the Status Quo in Customer Experience (CX)
06(7)

How AI and GenAI Are Shaking the Status Quo in Customer Experience (CX)

  • Post author:Ricardo Saltz Gulko
  • Post published:November 16, 2023
  • Post category:Member insight

How AI and GenAI Are Shaking the Status Quo in Customer Experience (CX) As you know, the potential for artificial intelligence and generative artificial intelligence (GenAI) to transform every part…

Continue ReadingHow AI and GenAI Are Shaking the Status Quo in Customer Experience (CX)
Read more about the article Connecting Culture, CX and EX for Impact with Karen Jaw-Madson
Formato Convencional 1

Connecting Culture, CX and EX for Impact with Karen Jaw-Madson

  • Post author:Ricardo Saltz Gulko
  • Post published:November 9, 2023
  • Post category:events

The European Customer Experience Organization (ECXO) is Proud to Present Karen Jaw-Madson - Innovator in 'Culture Your Corporate Culture' speaking about Connecting Culture, CX and EX for Impact When? November 16 at…

Continue ReadingConnecting Culture, CX and EX for Impact with Karen Jaw-Madson
Read more about the article 🌟✨ Celebrating CX Day Everyday: In the ECXO, Where Passion Meets Experience! ✨🌟
09(13)

🌟✨ Celebrating CX Day Everyday: In the ECXO, Where Passion Meets Experience! ✨🌟

  • Post author:Ricardo Saltz Gulko
  • Post published:September 30, 2023
  • Post category:Member insight

🌟✨ Celebrating CX Day Everyday: In the ECXO, Where Passion Meets Experience! ✨🌟 Dear ECXO  and Global CX Community, Every day is a chance to embrace and enhance the customer…

Continue Reading🌟✨ Celebrating CX Day Everyday: In the ECXO, Where Passion Meets Experience! ✨🌟
Read more about the article Experience management – why your EX is the stress test for your CX
05(6)

Experience management – why your EX is the stress test for your CX

  • Post author:Ricardo Saltz Gulko
  • Post published:September 20, 2023
  • Post category:Member insight

Experience management will test your ability to adapt to a new AI reality. As you sit down, you become your own  integrated leverage tool. It's impossible to deliver a consistent,…

Continue ReadingExperience management – why your EX is the stress test for your CX
Read more about the article B2B Omnichannel Transformation: Embracing Technology at Every Step
11(3)

B2B Omnichannel Transformation: Embracing Technology at Every Step

  • Post author:Ricardo Saltz Gulko
  • Post published:September 6, 2023
  • Post category:Member insight

Integrating touchpoint technologies is a strategic imperative as we all know to create the types of omnichannel experiences that business buyers experience when they purchase something from a consumer brand.…

Continue ReadingB2B Omnichannel Transformation: Embracing Technology at Every Step
Read more about the article Can a Customer Data Platform Enhance Your Customers’ Experience?
Formato Convencional(30)

Can a Customer Data Platform Enhance Your Customers’ Experience?

  • Post author:Ricardo Saltz Gulko
  • Post published:August 28, 2023
  • Post category:events

Can a Customer Data Platform Enhance Your Customers' Experience? Join us for an insightful event presented by the European Customer Experience Organization (ECXO) in collaboration with SAS, a leading global…

Continue ReadingCan a Customer Data Platform Enhance Your Customers’ Experience?
Read more about the article Unveiling a Personal Bank Story: The Journey of Gaining and Losing a Customer
ECXO article July 2023 5

Unveiling a Personal Bank Story: The Journey of Gaining and Losing a Customer

  • Post author:Ricardo Saltz Gulko
  • Post published:August 23, 2023
  • Post category:Member insight

I rarely share personal experiences. But, I have experienced first-hand some of the reasons why Deutsche Bank is losing customers to competitors. In my case, I’m moving with my family…

Continue ReadingUnveiling a Personal Bank Story: The Journey of Gaining and Losing a Customer
  • 1
  • 2
  • 3
  • Go to the next page

Recent Posts

  • Strategic Design: The Key to Building a Successful Business & Captivating Customers with Prof. Jan-Erik Baars
    Strategic Design: The Key to Building a Successful Business & Captivating Customers with Prof. Jan-Erik Baars
    November 19, 2023/
    0 Comments
  • How AI and GenAI Are Shaking the Status Quo in Customer Experience (CX)
    How AI and GenAI Are Shaking the Status Quo in Customer Experience (CX)
    November 16, 2023/
    0 Comments
  • Connecting Culture, CX and EX for Impact with Karen Jaw-Madson
    Connecting Culture, CX and EX for Impact with Karen Jaw-Madson
    November 9, 2023/
    0 Comments
  • Customer Surveys are Dead! Learn how AI will replace them with Maurice FitzGerald
    Customer Surveys are Dead! Learn how AI will replace them with Maurice FitzGerald
    October 5, 2023/
    0 Comments
  • 🌟✨ Celebrating CX Day Everyday: In the ECXO, Where Passion Meets Experience! ✨🌟
    🌟✨ Celebrating CX Day Everyday: In the ECXO, Where Passion Meets Experience! ✨🌟
    September 30, 2023/
    0 Comments

Subscribe Us

Get all latest content delivered to your email a few times a month.
Email is required Email is not valid
Thanks for your subscription.
Failed to subscribe, please contact admin.

Instagram

logo

EUROPEAN CUSTOMER EXPERIENCE ORGANIZATION

Sign up for the ECXO Newsletter

Follow us

Linkedin Facebook Twitter Instagram
  • Privacy Policy
  • Code of Conduct
  • Guarantee
  • Contributor Login
  • Contributor Dashboard
© 2023 European Customer Experience Organization (ECXO). All Rights Reserved.
Site: The UltraMind, Inc.
  • Home
  • About
    • Vision mission & values
    • Ambassadors
    • Leadership Team
  • Memberships
    • Individuals
    • Companies
    • Partners
    • Sponsors
  • News
    • Blog
    • Previous Events
      • On demand videos
    • 3rd Party Educational Program
    • Podcast
  • Contact
  • Sign in
  • en_GBEnglish
    • de_DEGerman
    • fr_FRFrench
    • es_ESSpanish
    • it_ITItalian
    • nl_NLDutch
    • pt_PTPortuguese
    • nb_NONorwegian
    • da_DKDanish
    • sv_SESwedish
    • fiFinnish
    • hu_HUHungarian
    • elGreek
Type your search
By using this site you agree with our terms and cookie use but you can opt-out.
Cookie settingsACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT

Sign up for our newsletter

Loading
No Spam! We will not sell or trade your info!